The Privacy Policy described here aims to strengthen Essential Nutrition's commitment to the privacy of Users during access, registration, or use of our services, websites, products, and other resources offered by the company, and it seeks to uphold the principle of transparency.
Through this document, Essential Nutrition commits to disclosing and clarifying how the personal data of its Users are handled so that they know what information is collected, used, stored, discarded, or disclosed to third parties. For more information about the handling of personal data within the scope of activities, please contact Essential Nutrition's Data Protection Officer.
Our goal is to provide our products and services while ensuring your privacy and protecting your data as explained in this Privacy Policy. If you disagree with our practices, please do not use our services.
For more information about the use of personal data and the rights provided, please read our additional information regarding specific state privacy laws in the United States and our Consumer Health Data Privacy Notice.
This Privacy Policy applies to all individuals who purchase products from Essential Nutrition or have their personal data processed by us. It does not extend to third-party websites, even if accessed via links on our site or communications from us.
By using our site or services, you agree to this Privacy Policy. If you disagree with our practices, please do not use our services.
Essential Nutrition processes the personal data of data subjects that are collected: (a) during site access and/or navigation; (b) for the company's newsletter subscription and communication sending; and (c) during the purchase and shipment of Essential Nutrition products.
Personal data is collected through forms on the site, interaction with the public (such as email or SMS), and through information shared by third parties such as marketplaces and sales intermediaries, as well as other indirect means exceptionally.
Under certain circumstances, we may collect your personal information to provide services under a contract we have with the Customer. In such cases, we may act as a "service provider" and are required to process the personal information we collect or that is provided to us as part of the service provided.
Therefore, if you are using the service or purchasing products and maintaining a relationship with Essential Nutrition, we recommend that you review the privacy notice to understand how your personal information will be handled.
Essential Nutrition collects and stores the following User information as applicable:
- Information provided to marketplaces or sales intermediaries and shared with Essential Nutrition for product purchases: full name, email, phone number, address, and payment information.
- Information you voluntarily provide through interaction with the Customer Service: full name, email, address, and any health data.
- Information you provide for sending newsletters: name and email.
- Information automatically collected by Essential Nutrition through access records, navigation, and usage: we collect and store certain information whenever the customer interacts with us. For example, we use cookies and obtain information when your browser accesses our site or application; when you click on ads, partner emails, and other content provided by us on other sites. Data such as IP address, information about the device used for navigation; products and categories searched or viewed; view counts; and pages visited may be collected.
- Information collected from other sources: public sources (such as demographic data), credit agencies or bodies (such as credit reports/checks), and lawful data providers (such as demographic data related to online advertisements and customer interests).
We do not intentionally collect online information from children under 13 years old. Our services are directed to adults. If we are notified that we have collected personal information as defined by the Children’s Online Privacy Protection Act ("COPPA") from a child under 13 years old, we will delete the information as soon as possible. If you are aware that a child has provided us with personal data, please contact us.
Please note that our services may be extended to minors under the age of 13, provided that such access is authorized by their legal guardians in accordance with applicable laws and the necessary procedures for service provision are followed. In such cases, data will be collected with the utmost care to ensure the best interests of the minor. This process will strictly adhere to the legal standards established by international data protection and privacy laws, ensuring compliance with all requirements essential for the proper and secure delivery of services by Essential Nutrition.
Essential Nutrition is not responsible for any loss or damage caused by any sales intermediary or marketplace, nor for the information that may be made available by Customers and Users, who fully release Essential Nutrition from any damage resulting from the misuse of information by any companies that are not part of the group, subject to applicable legislation for the processing of data subjects' personal data.
We process your personal data to:
Essential Nutrition may share the data it collects with its partner companies for purposes strictly related to the management and operation of the website, as well as to ensure proper customer service and the delivery of purchased products. Additionally, data may be shared to improve the products, programs, and services offered by Essential Nutrition. In these instances, partner companies may also act as independent controllers of your personal data. All agents who receive personal data for these activities are bound by strict confidentiality and data protection obligations.
Since our products are offered through links that direct customers to marketplaces and intermediary sales websites, Essential Nutrition will receive the necessary data from the Client’s purchase to complete the transaction and dispatch the product.
Data will only be shared when necessary for the following purposes:
In all exceptional cases of data sharing, the process is conducted confidentially and securely, ensuring that it remains within the bounds of service provision and in accordance with applicable laws. These companies are contractually obligated to provide data protection measures that are consistent with legal requirements and the terms of this Privacy Policy.
We may engage third-party companies to facilitate our services, including database management, computer systems, cloud storage providers, customer service centers, and advertising agencies.
When data is shared with entities in other countries, Essential Nutrition will ensure that such transfers are conducted in accordance with this Privacy Policy and in compliance with applicable data protection laws.
Under no circumstances will personal data processed by Essential Nutrition be sold or transmitted to third parties for promotional purposes.
We do not collect any further personal data from you beyond the personal data provided by the marketplaces. These companies transmit your personal data to us for the purpose of performing the contract. This personal data transmitted to us by marketplaces is stored and processed by us under this Data Protection Notice. For more information about marketplaces’ data processing, visit their Privacy Notice.
The website may contain links to third-party websites, plug-ins, or applications. Clicking on these links or enabling such connections may allow third parties to collect or share your data. Essential Nutrition is not responsible for the privacy practices of these third-party websites, and users are encouraged to review the specific Privacy Policy of each site they visit.
Essential Nutrition will store personal data in compliance with applicable data protection laws. We collect and process your personal data only when necessary to fulfill relevant legal or contractual obligations or for legitimate business purposes.
Once the data is no longer needed for the purposes for which it was collected, we are obligated to delete or anonymize it, unless further processing is required for a limited period to comply with legally mandated retention periods.
The processing of personal data will conclude under the following circumstances:
Upon the conclusion of personal data processing, except where otherwise specified by applicable law or this Privacy Policy, the personal data will be permanently deleted.
After the relationship between the data subject and the company ends, or upon request for account deletion, the data will be retained solely to fulfill legal obligations, ensure the company’s regular exercise of its rights, or for reasons of legitimate interest or consent, with the user retaining the right to object at any time.
If Essential Nutrition needs to transfer your data to other countries, such as when contracting data and information services located abroad, we will take appropriate measures to ensure the adequate protection of your personal data in accordance with international security standards and applicable data protection laws.
Data transfers will only occur when strictly necessary and for the intended purposes, involving only companies that comply with the applicable data protection laws.
International data transfers will only be carried out to meet legitimate, specific, explicit, and informed purposes, without the possibility of subsequent processing in a manner incompatible with these purposes, and only to countries or international organizations that provide an adequate level of personal data protection.
When the international transfer of personal data involves sensitive data, additional safeguards will be applied by the parties, including specific security measures proportional to the risks of the processing activity, the specific nature of the data, and the interests, rights, and guarantees to be protected.
By browsing our website, purchasing our products, or communicating with us, you agree to the processing of your information, including international data transfers when necessary.
As a data subject, you have the right to request information from Essential Nutrition regarding the processing of your personal data, in accordance with applicable data protection laws:
You can correct or update your information easily. If you no longer wish to receive email communications from us, you may unsubscribe by clicking the link included in the email or by contacting us directly.
You may withdraw your consent at any time without affecting the legality of the processing conducted before your withdrawal. You can also unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by notifying us, after which your email address will be removed from our mailing list.
If you are a California resident, please refer to the section of this Privacy Policy that addresses your rights under the California Consumer Privacy Rights Act for additional information.
We aim to respond to the requests mentioned above within approximately 30 (thirty) days, unless a different timeframe is required by relevant regulations. Essential Nutrition, along with its subsidiaries, partners, and intermediaries, will work together to assist in fulfilling requests made by data subjects.
For further details or other requests, you may contact us via email at (compliance@essentialnutritionusa.com) or through the contact form available on our website. Please note that, as required by law, we will verify the identity of the requester through appropriate means before processing your request.
Cookies are small text files that are transferred to your computer’s hard disk by a Site. Web beacons (also referred to as GIF files, pixels or Internet tags) help Essential Nutrition to recognize a unique cookie on your browser. When you visit a Site, we will automatically collect cookies once you consent. If you do not wish for us to collect your cookies, you can disable the cookies (including Performance, Functional and Targeting Cookies), except for Strictly Necessary cookies, which are necessary to ensure functionality of a Site.
At Essential Nutrition, we use cookies to enhance your browsing experience, ensuring our website is tailored to your interests and needs. Cookies also allow us to gather valuable insights into how our sites and services are utilized, helping us to improve their structure and content. Additionally, cookies can expedite your activities and future interactions with our pages.
We also employ tracking mechanisms to monitor internal audience metrics and navigation, generating reports on new users, unique visitors, new customers, and active users. These insights support our strategic business decisions.
The data collected via cookies also plays a crucial role in maintaining the security of our portal by identifying suspicious activities that may threaten our systems.
Please note that not all cookies on this site or application collect and store personal data. Some cookies are specifically used to enhance the performance of certain services we provide.
Disabling cookies may lead to an incomplete or suboptimal experience during your visit to our site or application and may impact the proper functioning of the tools and features available on our pages.
Types of Cookies | What They Do |
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Strictly Necessary | These cookies are essential for the proper functioning of Essential Nutrition's website, enabling you to navigate and utilize all its features seamlessly. |
Perfomance or Analytics | These cookies help us understand how visitors interact with our pages, providing insights into the areas visited, time spent on the site, and any issues encountered, such as error messages. |
Functional | These cookies enable our pages to remember your preferences, offering a more personalized browsing experience. |
Marketing or Targeting | These cookies are used to deliver content that is more relevant to you and to measure the effectiveness of Essential Nutrition's advertising campaigns. |
If you prefer, you can disable cookies through your browser's "options" or "preferences" menu. For more information on managing cookies in different browsers:
Please be aware that disabling cookies may impair the performance of your site navigation and limit the functionality of certain features.
Essential Nutrition is committed to safeguarding your information by implementing robust technical security measures—encompassing physical, electronic, and procedural safeguards—designed to protect the personal data under our control. Our security protocols and operational logs are regularly reviewed and updated to ensure we remain at the forefront of online threat prevention.
However, Essential Nutrition cannot be held responsible for security breaches that result from events beyond our control, such as third-party attacks by hackers or crackers, or incidents solely attributable to the User, such as when personal data is willingly shared with third parties. In the event of a security breach that poses a significant risk to your personal rights and freedoms, we are committed to promptly notifying you within an appropriate timeframe.
If you become aware of or identify any incident that could compromise the security of your data, we urge you to contact us immediately to report the issue.
This section outlines privacy and data protection aspects specific to certain states. Our Privacy Policy details the personal information we collect, the sources from which we obtain it, the purposes for which we use it, the limited circumstances under which we may share it, and the parties with whom we share it.
For additional information on personal data that may be considered "Consumer Health Data" under Washington and Nevada's Consumer Health Data Privacy laws, please visit the relevant link on our website.
In compliance with the California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act, the following notice of collection is provided under the California Consumer Privacy Rights Act and any terms defined in the CCPA have the same meaning when used in this Policy:
A) Categories of Personal Information Collected
Essential Nutrition collects the following categories of personal information from consumers, as defined by the California Consumer Privacy Rights Act, depending on the services used:
Category | Examples | Collection |
---|---|---|
Identifiers | Name, pseudonym, postal address, online identifier, email, account name, passport number, or similar identifiers. | Yes |
Categories of personal information listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Name, signature, Social Security number, address, phone number, passport number, driver’s license number, credit card number, debit card number, or any other financial information, among others. | Yes |
Protected classification characteristics under California or federal law | Age (40 or older), race, color, ancestry, national origin, citizenship, religion or belief, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy, childbirth, and related medical conditions), sexual orientation, genetic information (including family genetic information), among others. | No |
Commercial Information | Records of products or services purchased, obtained, or considered, or other purchasing or consumption histories or trends. | Yes |
Biometric Information | Genetic, physiological, behavioral, and biological characteristics or activity patterns used to create a template or other identifying information, such as fingerprints, facial and voice prints, iris or retina scans, typing patterns, gait or other physical patterns, and sleep, health, or exercise data. | No |
Internet or Similar Activities | Browsing history, search history, and information about interactions with a website, app, or advertisement. | Yes |
Geolocation Data | Physical location. | No |
Sensory Data | Auditory, electronic, visual, or similar information. | No |
Professional or Employment-Related Information | Employment history or performance evaluations. | Yes |
Non-Public Educational Information (under the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) | Educational records directly related to a student maintained by an educational institution or a party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | No |
Inferences Derived from Other Personal Information | Profiles reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | No |
Specifically, we may collect the following types of personal data:
Personal information does not include publicly available information from government records; anonymized or de-identified data; and information not covered by the California Consumer Privacy Act (CCPA), such as personal data protected by sector-specific privacy laws.
We obtain personal information from various sources, including directly from users/customers through data entry during purchases; from devices during interactions with Essential Nutrition services; from affiliates and subsidiaries; from suppliers and partners; from social networks; and from government entities.
The collected data and personal information are used to:
B) Categories of Personal Information Disclosed for Commercial Purposes and Data Sharing
In the twelve months preceding the effective date of this Privacy Policy, Essential Nutrition has shared the following categories of personal information with third parties for commercial purposes, as outlined in the "Data Sharing with Third Parties" section, in accordance with the California Consumer Privacy Rights Act:
C) Advertising
Essential Nutrition collaborates with partners to deliver more relevant and effective advertisements and to measure their effectiveness for commercial purposes. When disclosing personal information for these purposes, we enter contracts that specify the purpose and require recipients to keep the information confidential and use it solely for the contract's execution. Data may also be shared with our subsidiaries, affiliates, contractors, and service providers.
For behavioral advertising purposes as defined by the California Consumer Privacy Rights Act, personal information shared in the past twelve months includes:
Essential Nutrition also processes personal data for targeted advertising as defined by the Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act.
D) Your Rights
As described in the “Data Protection Rights” topic, under state privacy laws, data subjects have rights over their personal data, including:
To ensure security, we may require verification of your request using the contact information you have previously provided.
Essential Nutrition may deny requests for data deletion if the information is needed for specific purposes, such as fulfilling contracts, legal obligations, security incidents, or other necessary reasons.
If you activate the Global Privacy Control (GPC) in your browser, we will honor your opt-out preference.
To exercise the rights of access, data portability, and deletion, submit a verifiable consumer request to:
Essential Nutrition USA, LLC
8350 NW 52nd Terrace, Suite 301,
Doral, FL 33166
Website: www.essentialnutritionusa.com
Email: compliance@essentialnutritionusa.com
Only you or an authorized representative registered with the California Secretary of State may make a verifiable consumer request related to your personal data. Access or data portability requests may be made twice within a 12-month period, requiring detailed information to verify the requester’s identity.
We cannot respond to a request or provide information if we cannot verify your identity or authority and confirm that the data pertains to you.
Essential Nutrition will respond to verifiable consumer requests within thirty days of receipt. If additional time is needed (up to 90 days), we will notify you in writing of the reason and extension period.
Disclosures will cover only the 12-month period preceding the request. Our response will also explain reasons for any inability to fulfill a request, if applicable.
If you are 16 years or older, you have the right to direct us not to sell your personal information at any time.
ou may also have the right to request a list of certain categories of personal information disclosed to third parties for marketing purposes in the past 12 months, including the identity of those third parties.
E) Sale of Personal Information
In the twelve months preceding the effective date of this Privacy Policy, Essential Nutrition has not sold any personal information of consumers as defined by the California Consumer Privacy Rights Act.
F) Sensitive Personal Data under the California Consumer Privacy Rights Act
Essential Nutrition may collect sensitive personal information such as account login details and debit or credit card information to facilitate account functionality and e-commerce. We do not use this information for purposes beyond those identified in Section 1798.121 of the California Consumer Privacy Rights Act, nor do we "sell" or "share" sensitive personal data for behavioral advertising purposes.
The data we collect may include "sensitive personal data," such as health information eventually shared by customers during customer service interactions.
We do not use or share sensitive personal data for purposes not expressly permitted by the California Consumer Privacy Rights Act.
G) Data Retention under the California Consumer Privacy Rights Act
We retain your personal information as necessary to provide ongoing services, fulfill the purposes described in this Privacy Policy, and as required or permitted by law.
H) Non-Discrimination Statement
Essential Nutrition will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Rights Act.
However, we may offer financial incentives permitted by the CCPA that could result in different prices, rates, or quality levels. Any financial incentive offered will be reasonably related to the value of your personal information and will include written terms describing the program’s material aspects. Participation in a financial incentive program requires your prior consent, which you may withdraw at any time.
I) Non-Identifiable Data under the California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act
Essential Nutrition may use non-identifiable data, such as anonymized data, in certain cases. This data will be maintained without re-identification or de-anonymization and will be handled in accordance with applicable laws.
J) Profiling under the Colorado Privacy Act and Oregon Consumer Privacy Act
Essential Nutrition does not engage in creating consumer profiles for automated decisions that produce legal or significant effects, as defined by the Colorado Privacy Act and Oregon Consumer Privacy Act.
Essential Nutrition may modify, alter, or replace this Privacy Policy at any time. If you do not agree with the changes, please contact us.
This Privacy Policy was last updated on May 12, 2024.
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the relevant data protection / supervisory authority in your area. We would, however, appreciate the chance to deal with your concerns before you exercise that option. We will respond to any communications from you in an expedient manner and, in any event, within thirty (30) days.
For any questions or comments about this Privacy Policy, how we handle your personal data, or how to exercise your rights, please contact us at:
Essential Nutrition USA, LLC
8350 NW 52nd Terrace, Suite 301,
Doral, FL 33166
Website: www.essentialnutritionusa.com
compliance@essentialnutritionusa.com